Base Art Co. 614.224.4535 Connect

F.A.Q.

Do you ship internationally?
Yes, we ship internationally, although we cannot be held accountable for missing or lost shipments. Please email us for international orders so we can properly calculate shipping costs.

What are the domestic shipping costs?
We charge a flat fee of $7 per order. This includes the cost of packaging materials.

What are the shipping methods?
Orders are packed and shipped within 72 hours. Orders received on weekends will ship out the following business day.

Delivery is by the US Postal Service (USPS) for all shipments.
Domestic orders are sent via USPS Priority Mail [ 2-3 business days ]
International orders are sent via International First Class. [ Shipping time will vary ]

What is your exchanges, returns and refunds policy?
If you received the wrong item, it can be returned to us and it will be replaced with the correct item. You will be reimbursed for any shipping costs. We ask that you notify us within 72 hours after receiving your order.

We do not accept returns or exchanges.

What is your privacy policy?
We utilize PayPal to handle all of our transactions. Please view their privacy policy.

Terms and Conditions | hello@baseartco.com

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